Privacy Policy

Who is responsible

HospedajeHoy is responsible for the personal information collected through hospedajehoy.com, our contact forms, listing pages, owner activation forms, and related communication channels.

For privacy questions or requests, contact us at hola@hospedajehoy.com.

Information we collect

We collect information you choose to share with us and limited technical information generated when you use the site.

• Contact details such as name, email, phone number, company, and role.
• Stay request details such as dates, guest count, location needs, budget, listing interest, and messages.
• Property owner details such as property type, neighborhood, furnishing status, availability, pricing context, and activation request information.
• Usage data such as page path, referrer, UTM parameters, device data, approximate location from IP, session identifiers, and analytics events.
• Preference and tracking data, including language, currency, first-party analytics cookies, Meta and Google tags when enabled, and hashed contact data for lead matching when enabled.

How we use information

We use information to operate the platform, respond to requests, match guests and companies with furnished stays, review owner activation requests, prevent abuse, measure marketing performance, and improve the site.

We may use aggregated or de-identified data to understand demand, improve search results, and evaluate inventory performance.

When we share information

We share information only when needed to provide the service, operate our tools, or comply with legal obligations.

• With property owners or commercial partners when needed to evaluate or confirm a stay request.
• With service providers that host the site, process forms, store data, send communications, provide analytics, or support advertising measurement.
• With authorities or advisors when required by law, to protect rights, or to respond to valid legal requests.

Cookies and tracking

We use preference cookies to remember language and currency. We also use first-party analytics to understand site usage.

When configured, the site may load Meta Pixel, Meta Conversions API support, Google tags, Google Ads conversion measurement, and related tools. These tools can use cookies or identifiers to measure visits, leads, and campaign performance.

Your choices

You can request access, correction, deletion, opposition, withdrawal of consent, or limits on the use of your personal data by contacting hola@hospedajehoy.com.

You can also control cookies through your browser settings. Some site preferences may stop working if cookies are disabled.

Retention and security

We keep information only as long as needed for the purposes described here, including follow-up, accounting, security, analytics, dispute prevention, and legal compliance.

We use technical and organizational safeguards designed to protect information, but no internet system can be guaranteed to be completely secure.

Changes

We may update this policy as the platform, legal requirements, or tracking tools change. The latest version will be published on this page.